Alan Kluge

Photo of Alan Kluge
Professor of Business
Phone: 503-554-2823
Email: akluge@georgefox.edu
Office Location: Newberg Campus, Hoover #139

Office Hours:
By appointment only

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Alan Kluge is a professor of business for the School of Business. He teaches at both the graduate and undergraduate levels in the areas of marketing, process improvement, and project management. His primary area of research focuses on the application of Lean and Six Sigma quality improvement to nonmanufacturing settings.

Kluge came to George Fox University in 1996 to assume the position of director of continuing education. While in that role he helped to establish two new degree programs and develop the university’s center in Boise, Idaho. Since 1999 he has been on the faculty in the School of Business.

Prior to George Fox, Kluge taught four years at Purdue University in the area of information systems. Prior to Purdue he was at Oregon State University for 12 years, where he served as director of the university's popular undergraduate program in hotel, restaurant, and tourism management, a program that resided in the College of Business. It was while at Purdue that Kluge committed his life to serving the Lord, motivating his desire to teach at a Christian university.

Kluge lives in Dundee just outside of Newberg with his wife. He has two adult daughters, Amy and Anna.

Professor Kluge teaches:

  • Marketing
  • Marketing Research
  • Operations Management
  • Research Design and Methods

Education

  • PhD from Oregon State University
  • MBA from Oregon State University
  • BS in Business Administration and Management from Oregon State University

Community Service

  • Union Gospel Mission volunteer
  • Northside Community Church home fellowship group host

Research Interests

  • Process improvement of business processes

  • Applying Theory of Constraints, Lean, and Six Sigma to non-manufacturing processes

 Selected Publications/Presentations

  • Kluge, E. Alan (January 2009).  “Change and Responsibility: Business Process Improvement,” George Fox School of Business quarterly speaker’s series, Portland.

  • Kluge, E. Alan (April 2006).  Using marketing simulations: ten important questions.  Proceedings of the 2006 Marketing Educators Conference, April 27-29, San Francisco. 

  • Kluge, E. Alan (November 2005).  A project-based approach for learning the Six Sigma DMAIC method of process improvement. Proceedings of the National Quality in Education Conference, American Society for Quality, November 12, 2005, Miami, Florida.

  • Kluge, E. Alan (April 2003).  “Six Sigma Quality: Philosophy, Strategy and Tactics,” Department of Professional Studies Saturday seminars, presentations made in Newberg, Oregon and Boise, Idaho.

  • Schlee, R. P., Seattle Pacific University; Kluge, E. A., George Fox University; Buckles, T. A.,  Biola University; Karns, G.L.,  Seattle Pacific University; and Rhoads, G.K., Brigham Young University; (April 2003), ”The attitudes of students toward marketing” based on a survey of students at George Fox and San Jose State University as my contribution to a panel on “The discipline of marketing in religiously-affiliated universities.”  Marketing Educators Association, Scottsdale, Arizona.

  • Kluge, E. Alan, (April 2001).  Delivering the undergraduate marketing research course as a functioning research firm.  Riding the Wave of Innovation in Marketing Education, 2001 Marketing Educators’ Conference Proceedings, Stuart Van Auken and Regina P.Schlee, Editors.  Marketing Educators’ Association, April 18-22, 2001, Waikoloa Beach, Hawaii

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