Housing Selection FAQ
How many people can be in a group?
A group can consist of one to six members, depending on the type of room/location they want to live in. However, depending on the amount of openings a house has during the second phase of room selection a group could get as big as 10.
How are time slots assigned?
Groups are assigned timeslots based on the group’s average academic credits. You may take as much time as you need to select a location, but keep in mind that new groups will be given timeslot access to select their housing in the portal every 15 minutes.
What if I can't find my friend in the system to request as a roommate?
If you cannot find your friend, ask them to make sure they have started their housing application. Every student must have an active application in the system in order to be searchable. To have an active application, a student must have logged in and started an application.
Do I have to fill out the Housing and Meal Plan Intent form if I want to commute from home?
Yes. All students living on or off-campus must fill out the intent form. The option to live off-campus will not be available to you if you are not eligible to live off-campus. First you must first apply to commute from home. Once the University Housing Department processes your commute from home request you will be able to select “off-campus” in the housing intent part of the application.
What happens if our group misses our time slot?
You will be able to login and select a room at any point after your timeslot opens up. However, other groups will also be receiving timeslots during that time which allows more students into the system to select their housing locations.
Is there a benefit to filling out the Housing and Meal Plant Intent form early?
No. As long as the housing intent form is filled out by the deadline, there is no advantage to filling it out early.
What if I select the wrong unit during the reservation process?
Once you click Reserve Beds, you will be unable to backtrack and change your selection. It is important to research your options before your timeslot and choose carefully during the selection process. If you make a mistake, please contact firstname.lastname@example.org.
What if I want to request a transfer to live with our group?
You can request a transfer by searching their GFU e-mail address in the application. As long as they have an active application (meaning they have logged in and started their housing intent form), you will be able to find their name and request them as a roommate.
When I go to pay my housing application fee there is an error in myGFU, what should I do?
The payment processor can be a bit picky. If you keep receiving an error try using a different browser. We’ve found that chrome works the best.
Why does my housing application tell me I must go to student accounts before continuing?
Some students might have holds on their account due to unpaid balances. Balances on accounts must be paid in order for a student to go through the housing and meal plan intent process. Please contact Student Accounts if you have questions at email@example.com or call at 503-554-2301.
I was assigned to an RA group but now want to switch?
Until March 24th you can go in yourself and leave an RA group. You can do this in the RA Group tab by clicking on leave group. If it is after March 24th you will need to email firstname.lastname@example.org to be taken out of a group and see if you can enter into another group.
What if I want to live with someone who will be gone during fall semester?
Due to demand, we cannot hold beds open. However, you can try to find another student who will be a resident during fall semester only. This would allow your friend the chance to apply for the open spot when they return in spring semester.
What if I need to cancel after our group has reserved a room?
Email email@example.com from your GFU email account. Cancellations result in a $75 forfeiture fee (prior to June 1st) or $150 forfeiture fee (after June 1st).
If my roommate cancels, can I find someone to take their place?
Contact firstname.lastname@example.org to make your request. Our ability to accommodate your request will depend on whether we have another student slated to fill the space; therefore, it is helpful to make your request at the same time your roommate submits their cancellation.
How do I sign up for housing without a roommate?
If you are signing up for housing as an individual, you will be assigned a timeslot based on your accumulated credits. Timeslots for individuals and groups who cannot fill a location will take place after the first round of timeslots. View our timeline to get more exact dates.
What if I want to live with a new incoming student?
You can request a new student by searching their GFU e-mail address in the application. As long as they have an active application (meaning they have logged in and started their housing intent form), you will be able to find their name and request them as a roommate. NOTE: Incoming first year students that are not transfers may only live in residence halls and are ineligible for apartments or houses.
What if we're a group of three and want a four-person apartment?
There are two rounds of timeslots assigned to groups and individuals. The first round of timeslots are open to groups who are able to fill the selected location (ex: a group of 3 students filling a three-person apartment). If you are unable to fill a location with the number of students in your group, you will need to wait for the second round of timeslots to open up. At this time, you will be able to book your group into a location without the requirement to fill it. Please note that if your group does not fill a location, the additional spot(s) will be filled by other students or University Housing.
I paid my housing application fee, but the system is still telling me I haven't paid?
Please allow for up to 48 hours for your application fee to be processed and reflect in the housing intent application. If you are still experiencing problems after two days, please contact email@example.com.
Oops! I want to change my "About Me" section. Is it too late?
It’s not too late! You may go back into the form at any time to update your “About” me profile.
What is the “Contact Information” and “Medical Information” used for?
These fields are confidential and only used by Student Life professional staff in case of emergency.
My meal plan options for next year don't seem correct.
Your meal plan options are based on your current accumulated credit total. Because spring semester credits will not be applied until May/June, you will have more options available to you after your current semester credits have been applied to your credit total. You can change your meal plan selection up until one week after the fall semester begins.