Regence BlueCross BlueShield of Oregon

logo-pioneer.png Regence BlueCross BlueShield logo

Regence is our Third Party Administrator/claims processor for the Pioneer health AND dental plans.

Group Number: 60026059
Customer Service: 866-240-9580
Claims address:
PO Box 30805, Salt Lake City, UT 84130-0805

Your Portal to personalized health information and claims!
Online Resources

Regence Preferred Provider Network

Use this link to access a list of Preferred and Participating medical and dental providers and facilities in Oregon. When you use Preferred or Participating Providers you save on out-of-pocket costs. If you live and/or travel outside the Oregon service area, please use the national (Blue Card) provider network.

George Fox Physical Therapy Community Clinic are participating providers for all Regence network plans. We provide a full spectrum of physical therapy services in our department right here on campus for your convenience. For more information please visit our website at: Or call 503-554-2479. We look forward to helping you get back to better health!

Plan Information and Forms

Regence Resources:

Medical PPO:

Dental HMO

Prescription Information Including Mail Order

Effective 4/1/18 the Pharmacy Benefits Manager (PBM) is OptumRx directly, not Regence.  Specialty medications will be provided through BriovaRx. (These are the vendors Regence used prior to January 1st, so they may be familiar to you.)

Regence sent out new ID cards in mid-March to all subscribers, with the new Pharmacy information.  Members must to provide the new ID card to the pharmacy to ensure the Rx claims are be processed correctly.

Current prior-authorizations, Formulary Tiers, and step therapy will be Grandfathered in and carried forward for the 2018-19 Plan Year.  

Optum RX Customer Service: 1-888-543-1369

Materials from OptumRx.