Wireless Internet Frequently Asked Questions

University students, faculty and staff are not permitted to install their own network extension equipment. Departments wishing to extend their network connectivity or implement wireless networking should contact the IT Service Desk for assistance.

Frequently Asked Questions

What is the wireless network?

The wireless network is an extension of the wired network infrastructure, which allows for increased mobility and flexibility for campus network users. The George Fox wireless network is built on 802.11 network hardware that is WiFi certified. We have deployed 2 types of wireless networks; 2.4GHz and 5GHz that utilize the 802.11a/b/g/n/ac standards.

Can I set up my own wireless network?

No, all Newberg campus residential locations have wireless network coverage thus a personal wireless network is not necessary. Students will not be allowed to turn on personal wireless routers in residential housing, as these devices will interfere with the wireless equipment George Fox has provided. Note for an optimal experience students are always encouraged to connect to the Bruin-Secure wireless network. The Bruin-Secire wireless network is more secure and provides faster service than the Bruin-Guest wireless network.

What hardware is needed?

In order to use the wireless network, a WiFi compatible device must be used. Laptops, tablets or smartphones that supports any of the 802.11a/b/g/n/ac standards will work on George Fox's network.

What operating systems are compatible?

Computer operating systems that have drivers written for them have the capability of using the wireless network on campus. Supported operating systems include: XP/7/8/8.1/10, Mac OS X. Windows 8/8.1/10 or Mac OS X are preferred for their relative ease of connecting. Android and iOS are also supported operating systems. Older operating systems may present more hurdles during the connection process. Detailed configuration instructions can be found on the WiFi page.

Which areas of campus are covered?

On the newberg campus, there is complete wireless coverage in residental housing (dorms, appartments and houses) and administrative areas (offices, classrooms, etc). Large public areas like the Bruin Den, Miller Gymnasium, Klages Center, Murdock Library, and Stoffer Family Stadium also have access. The Portland campus is also completely covered with a wireless network.

What do I need to get online?

You will need a compatible device and a university login name and password. The detailed information can be found on the WiFi page.

How fast is the wireless network?

We utilize the most recent wireless hardware and technology. All access points currently support 802.11a/b/g/n connectivity in both the 2.4 and 5GHz bands. As of 2014, 802.11ac access points are being deployed in academic areas. These will support up to 1.3 Gbps wireless connections to capable devices. However, wireless is a shared medium (radio waves), and there are many variables in radio coverage that will affect actual throughput (connection speed).

What is the range of a wireless device?

The range of a wireless device depends on many factors: radio interference (or "noise"), distance from an access point, connection speed, and physical interference. Indoors, the range of a wireless network card is between 50 and 200 feet. Outdoors (line of sight), the range can be up to 1000 feet. With 802.11ac coverage can be improved thanks to beamforming wireless technology.

What is an SSID?

SSID stands for Service Set Identity/Identifier. It is a string of characters that represents which wireless network a user is attached to. This is also called the "Network Name" by some vendors. George Fox currently has two SSID's in place: Bruin-Secure and Bruin-Guest.

Which SSID should I use?

Bruin-Secure is designated for students, faculty and staff. Bruin-Guest is for all campus visitors. Your wireless card should be configured according to the information found on the WiFi Page.

What is WEP?

WEP stands for Wired Equivalent Privacy. This form of wireless encrption is old and insecure for use in today's technology-savy world.

Do we use WEP?

Starting with the summer of 2009, George Fox campuses implement WPA2 AES encryption for the Bruin-Secure wireless network. The Newberg and Portland centers also utilize 802.1x authentication in addition to WPA2 for robust WiFi security and protection of user information.

What about security?

Wireless network security is a serious issue. Wireless is not only a shared medium, but also a medium that is broadcast via radio waves. Therefore, the data is inherently insecure. In order to protect data, please ensure it is encrypted or protected via a VPN (virtual private network) tunnel connection. Employees that require wireless network connections into the campus network can find VPN software and configuration help by contacting the IT Service Desk.

Can I set up a wireless AP (Access Point) in my residence?

No, it is against IT policy to have non-IT configured wireless access point devices for several reasons:

  • Many wireless access points are set by default to act as gateways, working as DHCP servers. These devices are not capable of serving hundreds of users, and when they are added to the existing network, they interrupt basic network services for all users on that network.
  • Frequency management: The 2.4 GHz band is limited to 11 usable channels, only 3 of which do not interfere.Without centralized coordination of which of the 3 channels are used in which areas, the network is not usable by any wireless network clients at functional speeds.

Issues of security and privacy eclipse bandwidth issues, as anyone within range of the access point can collect traffic. IT will be enforcing the residential network policy with wireless discovery equipment and requiring that anyone with a wireless access point discontinue its use immediately. Operating an access point is in violation of the network policy, and any network port that is found to have an access point attached will be shut down.

Please contact the IT Service Desk for any wireless related questions or issues.