Institutional Technology

Use these quick links for commonly requested IT services.

 

Contact Information

Phone: 503-554-2569

Email: servicedesk@georgefox.edu

Service Desk Hours 

Stevens Center

Monday – Friday: 8 a.m. - 4 p.m.

 

Murdock Library

Monday  – Thursday: 7:30 a.m. - 10 p.m.
Friday:  7:30 a.m. - 5 p.m.
Saturday:  12 p.m. - 6 p.m.
Sunday:  2 p.m. - 10 p.m.

Portland Center Technology Services

Institutional Technology Services and Guidelines During COVID-19 Response

Expectations for Service

  • Institutional Technology will continue to provide support to our campus constituency while trying to maintain appropriate social distancing through the duration of the institution’s response to COVID-19.
  • Institutional Technology will continue to be operational and provide support to all campus constituents during regular business hours of the institution (see hours below). 
  • The Service Desk will be open with essential staffing for basic in-person service. Phone and email support services will continue without interruption. 
    • Remote support is possible in most cases. It is recommended to call the Service Desk first to see if issues can be resolved before visiting the desk in person. 
  • The Service Desk will continue to provide repair and support for University owned hardware. 
    • Please contact the Service Desk prior to bringing hardware to the Service Desk.
  • Infrastructure and Enterprise Software staff will be available via email, Google chat and university phone. 
  • Institutional Technology staff will be available for meetings via Zoom or Google Hangouts. 
  • Current projects and priorities will continue through the response contingent on new work necessary to support students and other employees working remotely. 

Helpful Resources for Working Remotely