Institutional Technology

Institutional Technology Services and Guidelines During COVID-19 Response

Expectations for Service

  • Institutional Technology will continue to provide support to our campus constituency while trying to maintain appropriate social distancing through the duration of the institution’s response to COVID-19.
  • Institutional Technology will continue to be operational and provide support to all campus constituents during regular business hours of the institution (Monday-Friday, 8-5). 
  • The Service Desk will be open with essential staffing for basic in-person service. Phone and email support services will continue without interruption. 
    • Remote support is possible in most cases. It is recommended to call the Service Desk first to see if issues can be resolved before visiting the desk in person. 
  • The Service Desk will continue to provide repair and support for University owned hardware. 
    • Please contact the Service Desk prior to bringing hardware to the Service Desk.
  • Infrastructure and Enterprise Software staff will be available via email, Google chat and university phone. 
  • Institutional Technology staff will be available for meetings via Zoom or Google Hangouts. 
  • Current projects and priorities will continue through the response contingent on new work necessary to support students and other employees working remotely. 

Helpful Resources for Working Remotely

 

Use these quick links for commonly requested IT services.



Contact Information

Phone: 503-554-2569

Email: servicedesk@georgefox.edu

Service Desk Hours 

 

Fall and Spring Semester Hours

Stevens Center
Monday – Friday: 8 a.m. - 5 p.m..

Murdock Library  - Closed
Monday  – Thursday: 7:30 a.m. - 10 p.m.
Friday:  7:30 a.m. - 5 p.m.
Saturday:  9 a.m. - 6 p.m.
Sunday:  2 p.m.. - 10 p.m.

 

Spring Break Hours

March 23 to March 27

Monday – Friday: 8 a.m. - 5 p.m. 

 

Christmas Break hours

December 16 to January 10

Monday – Friday: 7:30 a.m. - 5 p.m.

 

Summer Hours

May 4 through Aug. 31

Stevens Center
Monday – Friday:
8 a.m. - 5 p.m..

Closed Memorial Day and July 4

Murdock Library - Closed

 

 

 

 

Portland Center Technology Services