Institutional Technology

Use these quick links for commonly requested IT services.


Contact Information

Phone: 503-554-2569


Service Desk Hours 

 Fall and Spring Semester Hours

Stevens Center - 3rd Floor

Monday – Friday: 7:30 a.m. - 5 p.m.


Christmas Break Hours

December 19-22 and January 2-6

8:00 AM to 5:00 PM


Summer Hours

Stevens Center - 3rd Floor

Monday – Friday: 8 a.m. - 5 p.m.


October 15 - Mid-Semester Holiday
November 25-26 - Thanksgiving
December 23, 26-30 - Christmas
January 16 - Martin Luther King, Jr
February 10, Mid Semester Holiday
March 31 - Spring Break Holiday
May 29 - Memorial Day
June 19 - Juneteenth Holiday
June 21 - Day of Prayer
July 4 - Independence Day


Portland Center Technology Services

Institutional Technology Services and Guidelines During COVID-19 Response

Expectations for Service

  • Institutional Technology will continue to provide support to our campus constituency while trying to maintain appropriate social distancing through the duration of the institution’s response to COVID-19.
  • Institutional Technology will continue to be operational and provide support to all campus constituents during regular business hours of the institution (see hours below). 
  • The Service Desk will be open with essential staffing for basic in-person service. Phone and email support services will continue without interruption. 
    • Remote support is possible in most cases. It is recommended to call the Service Desk first to see if issues can be resolved before visiting the desk in person. 
  • The Service Desk will continue to provide repair and support for University owned hardware. 
    • Please contact the Service Desk prior to bringing hardware to the Service Desk.
  • Infrastructure and Enterprise Software staff will be available via email, Google chat and university phone. 
  • Institutional Technology staff will be available for meetings via Zoom or Google Hangouts. 
  • Current projects and priorities will continue through the response contingent on new work necessary to support students and other employees working remotely. 

Helpful Resources for Working Remotely